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UX Research and Design


The Digital Marketing team is looking for a talented and passionate UX Research and Design with a track record of timely delivery and ownership to provide unique customer experience through world-class UX and UI design on mobile and web channels.

You will be collaborating with other departments at corporate level including Product, Data & Insights, CRM, Merchandising and Technology to iteratively improve the user experience with solutions that address our customer needs while meeting our business goals and technology constraints

You will produce innovative concepts for customer centric experiences within app, mobile and web channels.

Key Responsibilities

You're motivated to continuously improve the user experience and add value for the end users

  • Define innovative user experiences through UX-focused efforts such as research, user flows and user testing to validate design decisions and identify new opportunities that result in increased engagement.
  • Provide hands-on delivery of UX assets across all channels, such as concepts, wireframes, prototypes and visual designs with tools like Sketch and InVision and transform findings into visual design excellence
  • Continuous evaluation of current LVR website and native apps (iOS and Android) based on quantitative and qualitative data analysis on different tools (i.e. Content Square) and experiments (i.e. A/B testing)
  • Co-create with product owners the product strategy to build/improve products and services that create value for the customer and the business
  • Create detailed design specifications that can be handed off to developers for implementation and work with QA to ensure the successful implementation of a design.

Key Requirements

  • Proven experience as a user research and design or similar role
  • Expertise with data insights gathering methods (customer interviews, surveys, user journey mapping, usability testing, A/B testing) and tools (Content Square, Analytics 360, Firebase, A/B testing tools)
  • Knowledge of current native and web UX trends and best practices
  • Ability to define Personas and create Use Cases
  • Wireframing and UX prototyping experience (i.e. Sketch, Invision and similar tools)
  • You think in terms of mobile-first, everything you create is responsive and scalable
  • Ability to contribute ideas as well as execute the ideas of others
  • Proficient in English both written and spoken.
  • Passionate about Fashion and Luxury
  • Ability to manage multiple tasks in a fast paced and growing environment

Location: Florence, partially remote

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