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STORE MANAGER - Firenze

Dynamic, customer service driven Full-Time Store Manager for our store in Florence.

The Store Manager is responsible for the daily operation of the store.  He/she must demonstrate leadership by maximizing profits, sales and the customer service experience.  The Store Manager will hire, train and manage store associates to achieve the sales and profit goals, while also ensuring that store maintains excellent visual presentation and housekeeping standards.

Responsibilities:

  • Achieve and exceed productivity and sales plan expectations
  • Improve profitability by managing controllable expenses such as payroll, supplies and shrinkage
  • Set an example of exceptional customer service by leading sales efforts on the selling floor
  • Recruit, train, motivate and retain quality sales associates.  Have bench strength for potential open positions.
  • Maintain a high level of visual merchandising and housekeeping standards
  • Perform daily paperwork reconciliation and other operational tasks
  • Protect store assets and inventory.  Reconcile inventory to identify and reduce shrinkage.
  • Implement company policies and procedures

 Qualifications:

  • Fluent Italian and English
  • Minimum of three (3) years of experience in luxury retail management
  • Full understanding of specialty retail, including business development, visual merchandising and store operations
  • Computer skills to include operation of retail point of sale system, Word, Excel and email
  • Strong leadership critical thinking and problem solving skills. Delegate responsibility and work to the staff.
  • Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives
  • A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels
  • Excellent standing
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