Streetwear Sales Assistant

Florence, Italy
Full Time
Store Management
Mid Level

ABOUT US

Luisa Via Roma - www.luisaviaroma.com - is a leading global luxury goods e-commerce with more than 20 years of presence in the web world.

Our catalog shows more than 600 brands, including all world’s fashion and luxury top brands.

We serve more than 1 million users with a global traffic spanning 200+ countries and we’re  growing by 30% every year.

Each person at LuisaViaRoma plays an important role in the company’s success. Teams of highly professional and motivated workers create a healthy and engaging environment. Each department works closely with others to create a free-flow of ideas to work together and move forward as a team and push the company forward. Our team includes over 250 people from up to 15 different countries.

Innovation and Future-forward

LuisaViaRoma is constantly looking to the future and how to adapt to it seamlessly.

Our development in the field of e-commerce was one of the first in Italy and our knowledge and involvement in technology helps us in staying ahead and ready for what’s next. Aside from our e-commerce website we’ve also created our LVR app which makes shopping fun, easy, and ultra-accessible.

We pursue the best customer experience continuously improving performance, security, resilience and scalability alongside features of our platforms.

Who are we looking for?

We’re looking for a Sales Assistant to help us reach our organic goals.

If you have a previous experience in top level retail, a deep interest in fashion and enjoy helping customers, this could be the job for you.

What you will do:

Under the direction of the Store Manager you would advise store customers on a range of products and maximize sales.

  • Receiving, processing, and organizing shipments and deliveries accordingly.
  • Restocking depleted or low shop items and ensuring that the sales floor is organized according to Store manager’s established guidelines.
  • Assisting customers in locating desired shop items.
  • Informing customers of shop promotions to encourage purchases.
  • Addressing and resolving customers complaints in a professional manner.
  • Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.

Requirements for this role:

  • Background in top-end retail along with a deep knowledge of streetwear market.
  • English and Italian proficiency are required.
  • Good organizational skills.
  • Flexibility on working hours, including Saturdays and Sundays.
  • Good personal standing.
  • You will also need to be honest, reliable and polite.

Location:

We are based in Florence, Italy.

Do you think you’ve got what it takes to step into this role? Then send your application to us today!

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